Stay with Us

FAQs

Families with critically ill children, 18 years or younger, receiving inpatient or outpatient medical care at Nashville area hospitals who live 40 miles from the Nashville Ronald McDonald House.

Families must be referred by a social worker. A referral is not a reservation. RMHC of Nashville staff makes room assignments based on room availability, severity of diagnosis, and distance traveled.

It is the responsibility of the prospective house guest to inquire about room availability by calling the Ronald McDonald House twice a day, starting on the day they need the room.  Suites are available for bone marrow, stem cell, and heart transplant patients.

Families of Monroe Carell Jr. Children’s Hospital at Vanderbilt will have access to a weekday shuttle. Check with the House Manager or Volunteers for the schedule. All other families of Nashville area hospitals are responsible for their own transportation.

Cost is $15 per night, but no one is turned away due to their inability to pay. We accept cash, check or major credit cards.

Ronald McDonald House Charities of Nashville has 32 bedrooms, each with a private bathroom. Each room is supplied with linens and toiletry items. The House also includes two fully stocked kitchens, a laundry facility, two playrooms and a library, as well a large dining room, living room and several common areas equipped with TVs & DVD players. Suites may be available for post-transplant outpatients and their families.

A maximum of 4 people are allowed in each room.

The visiting hours are between 9 a.m. and 9 p.m. seven days a week. Visitors are asked to sign in at the front desk and must be accompanied by a guest family member.

Residents can receive their mail at the House while they are staying with us. Our address is 2144 Fairfax Avenue, Nashville, TN 37212.

HOUSE RULES

Smoking

There will be NO smoking in the House.  There is a designated smoking area on the property.

Food & Drink

Eating is permitted in the kitchens and dining room ONLY.

Children

A parent or guardian must supervise children under the age of 15 at all times. No babysitting or childcare services are provided.

Shoes

Shoes must be worn at all times while a resident is outside of his or her room.

Sign-In Sheet

Residents are required to sign the Daily Sign-In Sheet, located in the House lobby each day.

Housekeeping

Residents will be responsible for cleaning up after themselves and their guests in every room of the House. Room inspections may occur at the House Manager’s discretion.

General Conduct

Residents will treat all staff, volunteers, guests, and other residents with courtesy and respect and will honor any reasonable request made of them by a Manager or other staff person.

Forbidden Items

All federal, state, and local laws will be obeyed. Firearms, weapons, alcoholic beverages, street drugs, or other controlled substances will be not allowed on the premises. Nor will a resident be under the influences of these substances while on the premises.

Quiet Hours

Quiet hours will be observed from 9:00 p.m. to 8:00 a.m. daily, including weekends.

Notify A Manager

– Before bringing anyone in the House whose name does not appear on the registration sheet
– If you will be absent from the House for more than 24 hours
– When your child is moved to a room in the hospital, you must check out of your room

Visitors

– Visiting Hours are from 9:00 a.m. – 9:00 p.m. All visitors must abide by all rules.
– All visitors must sign in at the front desk and be accompanied by a guest family member.
– You are responsible for your visitors.

 

These House rules have been put in place to ensure the safety of all our families. At time of check-in, families will be provided a list of the rules to review and sign. Families found to be in violation of any House rules will lose their privilege to stay at the House.

Background Check Process

As a non-profit, we value the safety of the families we serve, our staff members, and our volunteers.  We are committed to taking prudent measures to safeguard people and assets from potential harm.  Therefore, Ronald McDonald House Charities of Nashville, TN, Inc. (RMHC) has implemented a policy requiring criminal background checks for all staff members, volunteers, and Guest Applicants, who are at least eighteen years of age. Click here for the full Background Check Policy.

Click here to complete the Background Check Form online.

Download  and print the Background Check Form and fax to 615-343-4004 or email to backgroundcheck@rmhcnashville.com

OR

Mail to 2144 Fairfax Avenue.  Nashville, TN 37212.  Attention: Family Service Department

**Forms can also be dropped off at The Ronald McDonald House Charities of Nashville, Monday-Friday 8 a.m. to 4 p.m.**

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